News

FARGO, N.D. – Battle Creek Mutual Insurance Company has achieved a “Superior Rating” for Personal Lines Claims Customer Experience in 2019, as measured by Ward’s ExperienceMonitor program.

Ward Group is the trusted leader of benchmarking and best practices service for the insurance industry. The firm analyzes key financial and customer experience aspects of property-casualty insurance companies, identifying the top performers.

“We are extremely proud to be recognized by Ward’s for our superior claims experience,” said Jim Alexander, President and CEO of Battle Creek Mutual.

“Our claims staff and our entire organization works hard each day to ensure customers receive the best possible service and experience from their insurance provider.”

Battle Creek Mutual Insurance is rated A (Excellent) by A.M. Best, and has over 800 appointed licensed producers servicing approximately 290 locations throughout Nebraska. Formed in 1892, Battle Creek Mutual is now affiliated with Nodak Insurance Company, recognized as one of the top 50 property/casualty companies in the nation by The Ward Group and is a member of the Nodak Insurance Group of companies.